Domestic Travel (TERMS & CONDITIONS)
I. Travel & Tours, Hotel/Flight Booking/Van Transfer
I.1. Finalized Booking Policies
- Once finalized and travel & tours details are provided, rebooking is not allowed. Additional charges will follow for rescheduling.
- Once finalized and hotel booking is provided, rebooking & cancellation are not allowed.
- Once finalized and the flight itinerary/ticket is provided, Cancellation is not allowed. Rebooking of flights is allowed with charges.
I.2. Force Majeure
Force majeure shall apply only in cases where unforeseen events or government restrictions directly and materially affect the tour destination itself, making it unsafe, inaccessible, or impossible to operate the tour at the destination.
Force majeure does not apply to disruptions that do not affect the destination, including but not limited to:
- Flight delays, cancellations, or re-routing
- Ferry or boat cancellations
- Airport, seaport, or airline operational issues
- Transportation issues occurring outside the destination
In such cases, the tour shall be considered operational, and standard booking terms shall apply.
In the event that force majeure directly affects the destination (e.g., natural disasters, typhoons impacting the destination, local government orders, safety-related closures within the destination), the company shall not be held liable for any surcharges, penalties, losses, or additional charges imposed by hotels, resorts, airlines, ferry operators, or other third-party suppliers.
Any refund, rescheduling, or rebooking arising from destination-based force majeure shall be subject to the availability, policies, and terms of third-party providers and may be subject to an administrative fee (e.g., 10%).
I.3. Itinerary Changes
The itinerary is subject to change without prior notice due to weather conditions at the destination, safety considerations, operational requirements, and/or the number of joiners for group tours.
When necessary, reasonable alternatives of similar value within the destination may be provided whenever possible.
I.4. Rates and Pricing Terms
- All rates are quoted in Philippine Peso on a per person basis.
- Most packages are applicable for a minimum of two (02) adults traveling together. Single supplement is applied for solo travelers.
- Rates vary during high, peak, or super peak periods.
- Child rates are on request and subject to computation.
- All bookings are subject to advance reservation. Confirmation of room(s) is strictly subject to the hotel's availability at the point of booking, and all rates are subject to change without prior notice.
- Rates are based on the lowest room category of the hotel. In case the lowest room category is no longer available, the next available room category or similar class hotel shall be offered, and the price difference shall be charged.
- Rates are based on the lowest room category of the hotel. In case the lowest room category is no longer available, the next available room category or similar class hotel shall be offered, and the price difference shall be charged.
I.4. Check-in/Check-out and Early Arrival
- Hotel standard check-in time is 1400 hrs. Standard check-out time is 1100 hrs to 1200 hrs.
- Early check-in is subject to availability. For guaranteed early check-in, the previous night must be booked and paid.
I.5. Special Requests and Services
- All special service requests are subject to availability and/or additional charges upon check-in.
- All transfers and/or tours are on a seat-in-coach basis.
I.6. Baggage and Additional Services
- Allowable baggage is subject to transport capacity.
- In case of excess luggage and transport is not enough to accommodate guests, requests for additional transfer to accommodate excess baggage will incur an additional charge for transfer, which will be billed directly to the passenger who exceeded their allowed baggage limit.
I.7. Nationality Surcharge
- All foreign passport holders will incur a surcharge which depends on their nationality and the type of package availed which they will be informed at the time of quotation. (to be advised by the hotel or tour operator).
- Failure to advise/inform us upon finalization of the booking will result in additional charges.
I.8. Flight Details Submission
- All flight details of passengers must be submitted once the booking is guaranteed.
- Last-minute or on-day flight detail notices will no longer be considered. Guests will be advised to arrange their own transfer.
- No-show on booked dates will render all services forfeited. Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for no-shows, offloaded guests (by their own negligence and not the company), or any unused services.
I.9. Transfers and Pick-up Requirements
- Guests should be in the lobby at least 15 minutes prior to their estimated pick-up time for airport transfers.
- The company will not be held liable if guests fail to be ready in time, resulting in missed seat-in-coach arrangements or any unnecessary incidents.
II. Liability and Insurance
II.1. Client Liability
- Clients are liable for any loss or damage caused by themselves or a member of their group to company premises or external venues.
- Luggage is at the owner's risk throughout the tour.
- Clients are responsible for their children's safety and behavior during travel and tours.
II.2. Personal Liability & Insurance
- The company is not liable for any personal injury, accidents, or loss of personal belongings during the tour unless due to negligence by company staff.
- Clients are strongly advised to ensure they have comprehensive personal travel insurance to cover such events, as the company cannot be held responsible for unforeseen incidents.
III. Cancellation Policy
III.1. General Cancellation Rule
Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for any unused services.
Any reinstatement of a booking will be subject to availability and/or additional charges.
III.2. Island Hopping Tour Cancellation Charges
Where cancellation is permitted by management discretion, the following tiered cancellation fees apply:
Time Prior to Tour | Cancellation Fee |
7 Days or more | 50% |
1 to 6 Days | 80% |
On the Day | 100% |
Force Majeure | 10% Admin Fee |
III.3. Medical Emergency Exception
- Once booking is confirmed and finalized, all arrangements are non-refundable.
- However, in case of a documented medical emergency, one person may be entitled to a 50% refund of the down payment, subject to submission of valid medical proof and management approval.
- For cancellations due to other unforeseen circumstances (e.g., serious illness, family emergencies), clients may request rebooking or partial refunds, subject to documentation review and management discretion.
IV. Destination-Specific Terms & Conditions
IV.1. El Nido
Drone Pilot/Photographer Policy
- The drone pilot/photographer may refuse to use the drone/DSLR in the event of:
- Heavy rain
- Thunder or lightning
- Strong winds
- Large birds flying nearby
- Other weather or safety concerns
- Refund: Php 200 per person if no drone photography/videography is used for the entire tour.
Marketing Use of Photos and Videos
- Clients acknowledge that any photos or videos taken during the tour may be used for marketing and promotional purposes by the company.
- If clients prefer that their images not be used in this manner, they must explicitly communicate their wishes prior to the start of the tour.
- Failure to communicate preferences will be taken as consent for marketing use.
Drone Operation Areas and Conditions
- Drone photography and videography may be conducted at various locations within tour areas, subject to the approval and judgment of the drone operator.
- Drone operations are contingent upon prevailing weather conditions, safety considerations, and site-specific restrictions.
- The drone operator reserves the right to decline drone use at any location based on:
- Adverse weather conditions (heavy rain, strong winds, storms)
- Safety hazards (flying debris, hazardous wildlife, proximity to people)
- Local regulations or restricted airspace
- Equipment technical limitations
- Other factors deemed necessary for operational safety
- Clients will be notified in advance if drone services cannot be provided for their tour.
INTERNATIONAL TRAVEL (TERMS & CONDITIONS)
ABOUT US: TRAVEL CONNECT TRAVEL & TOURS is duly licensed Travel Agency in the Philippines based in Cagayan De Oro City that promotes local and international tours. We are also a DOT-Accredited Travel Partner.
CLIENTS: Refers to any individual or group purchasing services from the Agency.
SERVICES: Includes but is not limited to travel bookings, accommodation arrangements, tours, and related activities.
Below are the TERMS & CONDITIONS for the INTERNATIONAL TRAVEL.
BOOKING AND PAYMENT
1. Down Payment
A NON-REFUNDABLE down payment is required to secure and reserve the Client’s travel slot and selected travel dates. Under no circumstances shall the down payment be refunded. The down payment may be TRANSFERABLE to another INTERNATIONAL DESTINATION, subject to availability, fare differences, and additional charges at the time of transfer. Approval of transfer shall be at the sole discretion of the Travel Agency.
2. Reservation Confirmation
A booking shall be considered CONFIRMED only upon the Travel Agency’s receipt of the required down payment or full payment. No booking shall be held, guaranteed, or confirmed based on verbal agreements, inquiries, or tentative arrangements.
3. Payment Terms and Methods
Payments shall be made exclusively through GCash, Bank Transfer, or PayPal. Payments made via PayPal shall be subject to a five percent (5%) transaction fee, which shall be shouldered solely by the Client. All payments must be settled strictly on or before the agreed due dates.
GCASH | Dunna Fee Ortega |
09171537364 |
BANK OF THE PHILIPPINE ISLANDS (BPI) | Travel Connect Travel & Tours |
0070001132 |
BANCO DE ORO (BDO) | Travel Connect Travel & Tours |
011940176717 |
PAYPAL | Travel Connect Travel & Tours |
travconnph@gmail.com |
4. Late Payment and Penalties
Failure to settle payments within the agreed timeline may result in penalties, cancellation of booking, or forfeiture of all payments made, at the discretion of the Travel Agency. The Travel Agency reserves the right to cancel the booking without prior notice in the event of non-compliance.
5. Currency
All prices are quoted in Philippine Peso and other currencies are subject to change.
CANCELLATION, NO-SHOW, AND REFUND POLICY
1. Cancellation by the Client
In the event of cancellation by the Client, all payments made shall be forfeited, regardless of reason, including but not limited to personal matters, medical reasons, visa denial, or force majeure.
2. No-Show Policy
Failure of the Client to appear at the designated meeting point, airport, or scheduled departure time shall be considered a NO-SHOW, resulting in the automatic forfeiture of all payments. No refunds or rebookings shall be allowed.
3. Rebooking and Changes
3.1 FLIGHT DETAILS
3.1.1. Once flight details are provided (date/time), rebooking/cancellation is not allowed.
3.1.2. Flight itinerary will be given 15-30 days prior to your travel period.
3.1.3. Any unforeseen flight changes/cancellation is beyond our control, the travel agency has the right to change the travel schedule if it occurs.
3.2 HOTEL BOOKING
3.2.1. Once a hotel is provided (name of the hotel), rebooking/cancellation is not allowed.
3.2.2. Hotel booking confirmation will be given 15-30 days prior to your travel period.
3.3 VAN TRANSFER
3.3.1. For GROUP TOUR - the tour coordinator will be the one to contact the van driver.
3.3.2. For PRIVATE TOUR - we will provide the contact information 24-48 hours prior to travel period.
REFUND POLICY
All confirmed/paid packages shall be subject to the following charges:
REFUND GUIDE | |
Two months and above prior to travel period | 50% non-refundable |
15 days to one month prior to travel period | 80% non-refundable |
14 days prior or on/during the schedule | 100% non-refundable |
Force majeure |
|
- MEDICAL EMERGENCY: Once booking is confirmed and invoice will be sent, PAYMENTS are NON-REFUNDABLE. However, in the event of MEDICAL EMERGENCIES, only one (1) person is entitled for REFUND and must provide medical records.
- OFFLOAD: Regardless of any reason, only 10% of the total payment will be refunded.
Note: Refund procedure will be done on a monthly basis good for 6-12 months to pay.
FORCE MAJEURE
- Travel Connect shall not be held responsible for any failure or delay in performance due to events beyond its control, including but not limited to natural disasters, pandemics, government restrictions, airline schedule changes, strikes, or acts of God.
- Force Majeure - full refund less with 10% admin fee or reschedule of group tour/travel period.
CHANGE OF BOOKING
- Transferring to another destination must be done once and must be finalized 3-months prior to the travel period.
TRAVEL INSURANCE
- Clients are strongly advised to purchase travel insurance to cover unforeseen events such as cancellations, medical emergencies, and lost baggage.
TRAVEL DOCUMENTS AND COMPLIANCE
- RESPONSIBILITY FOR DOCUMENTS
1.1. The Client is solely responsible for securing and ensuring the validity of all travel documents, including but not limited to passports, visas, permits, and other government-required clearances. The Travel Agency shall not be held liable for denied boarding, entry refusal, or delays due to incomplete or invalid documents.
LIABILITY
- Travel Connect acts solely as an intermediary for airlines, hotels, transport providers, and other third-party suppliers. The Travel Agency shall not be held liable for any loss, injury, delay, damage, cancellation, or inconvenience caused by such third parties.
- Clients are liable for any loss or damage which you or a member of your group may cause to any premises or that external venues and agree to adhere to all housekeeping rules, procedures and policies.
- Luggage is at the owner's risk throughout the tour. The fees for porters are shouldered by the clients.
- Clients are responsible for their child and their activities all throughout the trip.
GOVERNING LAW
- These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
AMENDMENTS
- Travel Connect reserves the right to amend these Terms and Conditions at any time without prior notice. Updated terms shall apply immediately upon release. Clients will be notified of any changes.
CONTACT INFORMATION
For immediate concern and assistance:
CONTACT US: | |
Dunna Fee Ortega (Owner) | +639 171537364 |
Nessa Norcos (Travel Specialist) | +639 564325804 |
Zarah Sabio (Travel Specialist) | +639 171436345 |
PRIVACY POLICY
Travel Connect Travel & Tours
Travel Connect Travel & Tours (“Travel Connect,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, communicate with us, inquire about our services, make a booking, join our tours, or otherwise transact with Travel Connect.
We process personal information in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC). (National Privacy Commission)
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on the service you request, we may collect the following information:
A. Personal Information
This may include:
- Full name
- Date of birth
- Age
- Sex, when required for a particular booking or service
- Nationality
- Civil status, when necessary
- Contact number
- Email address
- Residential or billing address
- Emergency contact information
- Government-issued identification details, when required
- Passport details
- Visa-related information and documents
- Travel preferences and special requests
B. Travel and Booking Information
We may collect information necessary to arrange your travel, including:
- Destination
- Travel dates
- Flight details
- Hotel or accommodation information
- Tour package selected
- Passenger information
- Rooming arrangements
- Transportation requirements
- Meal preferences
- Special assistance requests
- Travel companions or group information
- Payment and booking records
C. Payment Information
When you make a payment, we may collect information necessary to confirm and record your transaction.
Where payment processing is handled by a third-party payment provider, your payment information may be processed directly by that provider in accordance with its own privacy policy and security procedures.
We do not intentionally collect or retain complete payment-card information beyond what is necessary for legitimate transaction, accounting, verification, or legal purposes.
D. Communications and Online Information
When you communicate with us through our website, email, telephone, messaging platforms, or social media, we may collect:
- Messages and inquiries
- Booking requests
- Customer feedback
- Correspondence
- Photos or documents you voluntarily provide
- Website usage information
- IP address and browser/device information, where applicable
2. HOW WE COLLECT YOUR INFORMATION
We may collect personal information when you:
- Visit our website
- Submit an inquiry or contact form
- Request a quotation
- Make a reservation or booking
- Purchase a tour package
- Register for a tour
- Submit documents required for travel
- Make or confirm a payment
- Communicate with our staff
- Subscribe to our marketing communications
- Participate in promotions, contests, or events
- Contact us through social media or messaging platforms
- Provide information through third-party booking or payment platforms
We aim to collect only information that is adequate, relevant, necessary, and not excessive for the purpose for which it is collected, consistent with the principle of proportionality under the DPA. (National Privacy Commission)
3. WHY WE COLLECT AND USE YOUR INFORMATION
Travel Connect may process your personal information for the following purposes:
A. Travel and Booking Services
To:
- Process tour reservations
- Arrange flights, hotels, transportation, tours, and activities
- Prepare passenger lists and travel documents
- Coordinate with suppliers
- Provide tour-related assistance
- Handle booking changes and cancellations
- Provide customer support
- Respond to travel inquiries
B. Travel Documentation
Where necessary, we may process passport, identification, visa, or other travel-related information to facilitate your travel arrangements.
This may include sharing relevant information with airlines, hotels, transportation providers, tour operators, visa-processing providers, government authorities, embassies, consulates, or other travel-related service providers when necessary for your requested service.
C. Payments and Accounting
We may process information to:
- Confirm payments
- Issue receipts and invoices
- Maintain financial records
- Process refunds
- Reconcile transactions
- Prevent fraudulent transactions
D. Customer Service
We use your information to communicate with you regarding:
- Booking confirmations
- Payment schedules
- Travel reminders
- Changes to itineraries
- Flight or accommodation updates
- Tour instructions
- Emergencies or urgent travel matters
E. Marketing
With your consent where required, we may use your contact information to send:
- Travel promotions
- New tour packages
- Special offers
- Discounts
- Announcements
- Newsletters
- Other Travel Connect marketing materials
You may unsubscribe from marketing communications at any time.
F. Business and Legal Purposes
We may also process information when necessary to:
- Comply with applicable laws and regulations
- Respond to lawful requests from government authorities
- Resolve disputes
- Enforce agreements
- Protect our customers, employees, business, and systems
- Detect and prevent fraud, abuse, or unauthorized activity
The DPA requires personal-data processing to follow the principles of transparency, legitimate purpose, and proportionality. (National Privacy Commission)
4. LEGAL BASIS FOR PROCESSING
Depending on the circumstances, Travel Connect may process your personal information based on:
- Your consent;
- The necessity of processing to perform or take steps related to a contract with you;
- Compliance with a legal obligation;
- The protection of your vital interests or those of another person, where applicable;
- A legitimate interest that does not override your fundamental rights and freedoms; or
- Other lawful bases permitted under applicable Philippine data-protection laws.
Where we rely on consent, you may withdraw your consent, subject to applicable legal and contractual limitations.
5. SHARING OF YOUR PERSONAL INFORMATION
We may share relevant personal information with third parties when necessary to provide the services you requested.
These may include:
Travel Service Providers
- Airlines
- Hotels and resorts
- Tour operators
- Local transportation providers
- Tour guides
- Restaurants
- Activity and attraction providers
- Cruise operators
- Insurance providers
Travel and Government-Related Organizations
Where applicable:
- Immigration authorities
- Embassies and consulates
- Visa-processing providers
- Government agencies
- Airports and other transportation authorities
Business and Technology Providers
We may also work with:
- Payment processors
- Booking systems
- Website and hosting providers
- Cloud-storage providers
- Communication platforms
- Accounting and financial-service providers
- Information-technology service providers
We require appropriate safeguards when third parties process personal information on our behalf.
We do not sell your personal information.
6. INTERNATIONAL TRANSFERS
Because travel services may involve destinations outside the Philippines, your personal information may need to be transferred to or processed by service providers located outside the Philippines.
For example, information may need to be provided to an overseas hotel, airline, tour operator, visa provider, or other travel supplier to fulfill your booking.
Where such transfers occur, we take reasonable measures to protect your personal information and limit the information shared to what is necessary for the relevant travel service.
7. SENSITIVE PERSONAL INFORMATION
Certain information you provide to us may be considered sensitive personal information under Philippine law, such as information contained in government-issued identification documents, passports, or other documents where applicable.
We will process such information only when necessary and for lawful purposes, including facilitating travel arrangements, complying with legal or regulatory requirements, or providing services you have requested.
We encourage customers to provide only documents and information specifically requested by Travel Connect.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:
- Completing your travel arrangements;
- Maintaining booking and transaction records;
- Providing customer support;
- Complying with legal, accounting, and regulatory requirements;
- Resolving disputes; and
- Protecting our legitimate business interests.
When personal information is no longer necessary, we will take reasonable steps to securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable laws and legitimate retention requirements.
The NPC identifies the retention period as an important part of the information that should be communicated to data subjects. (National Privacy Commission)
9. DATA SECURITY
Travel Connect takes reasonable and appropriate organizational, physical, and technical measures to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
- Accidental or unlawful processing
Access to personal information is limited to authorized personnel, service providers, and other parties who have a legitimate need to access such information.
However, no electronic transmission or storage system can be guaranteed to be completely secure. We therefore encourage customers to exercise caution when submitting personal information online.
10. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies or similar technologies to:
- Improve website functionality;
- Remember preferences;
- Understand website usage;
- Analyze website performance;
- Improve our services; and
- Support relevant advertising or marketing activities, where applicable.
You may configure your browser to refuse or limit cookies. However, disabling certain cookies may affect some website features.
Where third-party analytics, advertising, or social-media technologies are used, those providers may process information according to their own privacy policies.
11. YOUR RIGHTS AS A DATA SUBJECT
Under the Data Privacy Act, you have rights concerning your personal information.
These may include the right to:
Right to Be Informed
You have the right to know whether and how your personal information is being processed.
Right to Access
You may request access to your personal information, subject to applicable limitations.
Right to Rectification
You may request correction of inaccurate or outdated personal information.
Right to Object
You may object to certain processing of your personal information, subject to lawful exceptions.
Right to Erasure or Blocking
Under applicable circumstances, you may request the deletion, blocking, or removal of your personal information.
Right to Data Portability
Where applicable, you may request a copy of your personal information in a structured and commonly used format.
Right to File a Complaint
You may file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.
Right to Damages
You may have the right to seek damages for unlawful processing or other violations recognized under applicable law.
These rights are recognized by the National Privacy Commission, subject to limitations and exceptions provided by law. (National Privacy Commission)
12. HOW TO EXERCISE YOUR DATA PRIVACY RIGHTS
To exercise your rights or raise a privacy concern, you may contact us using the details below:
Travel Connect Travel & Tours
Email: travconnph@gmail.com
Location: Cagayan de Oro City, Philippines
Subject Line: Data Privacy Request
When making a request, please provide sufficient information for us to understand and verify your request.
For security purposes, we may take reasonable steps to verify the identity of the person making the request before releasing, correcting, or deleting personal information.
The NPC recommends that procedures for exercising data-subject rights be clear, straightforward, and convenient. (National Privacy Commission)
13. MARKETING COMMUNICATIONS
If you have agreed to receive promotional communications from us, Travel Connect may send information about:
- Tour packages
- Travel promotions
- Discounts
- New destinations
- Special offers
- Events and announcements
You may opt out of promotional communications at any time by:
- Clicking the unsubscribe option in an applicable email;
- Contacting us directly; or
- Sending a request to travconnph@gmail.com.
Please note that even if you opt out of marketing communications, we may still contact you regarding transactions, bookings, payments, or other important service-related matters.
14. PHOTOS, VIDEOS, AND TOUR CONTENT
Travel Connect may take photographs or videos during tours and activities for documentation, promotional, marketing, or social-media purposes.
Where an identifiable individual is intended to be featured for promotional purposes, we will seek the appropriate permission or consent when required.
If you believe that a photograph or video featuring you has been published by us in a manner that raises a privacy concern, you may contact us at travconnph@gmail.com.
15. THIRD-PARTY WEBSITES AND SERVICES
Our website or social-media pages may contain links to third-party websites, booking platforms, payment services, airlines, hotels, or other external services.
Travel Connect is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third parties before providing them with personal information.
16. CHILDREN'S PRIVACY
Our services may involve family and group travel. When personal information concerning a child or minor is provided, the person providing the information must have the appropriate authority to do so.
We encourage parents or legal guardians to supervise the submission of personal information concerning minors.
Where additional consent or safeguards are required by law, Travel Connect will take appropriate measures.
17. DATA BREACHES
In the event of a personal-data breach, Travel Connect will take reasonable steps to contain, investigate, and address the incident and will comply with applicable notification and reporting obligations.
Where required by law or applicable NPC rules, affected data subjects and/or the National Privacy Commission will be notified within the applicable period.
18. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect:
- Changes in our services;
- Changes in our data-processing practices;
- Changes in applicable laws or regulations; or
- Guidance issued by the National Privacy Commission.
The updated Privacy Policy will be posted on this page together with its Last Updated date.
We encourage you to review this Privacy Policy periodically.
19. CONTACT US
If you have questions, concerns, requests, or complaints regarding your personal information or this Privacy Policy, please contact us:
Travel Connect Travel & Tours
Email: travconnph@gmail.com
Address: Cagayan de Oro City, Philippines
Subject: Privacy / Data Privacy Concern
We will make reasonable efforts to respond to your privacy-related concerns within the applicable period.
20. NATIONAL PRIVACY COMMISSION
If you believe that your privacy rights have been violated and your concern cannot be adequately resolved with Travel Connect, you may contact or file a complaint with the National Privacy Commission of the Philippines.
The NPC recognizes the right of data subjects to file complaints concerning violations of their privacy rights. (National Privacy Commission)